Terms of service

Terms of Service

Effective Date: July 10, 2026

Welcome to Rafah Couture. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. About Rafah Couture

Rafah Couture is a premium fragrance brand offering luxury perfumes and related products through its official website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate, complete, and up to date.

3. Products and Availability

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However:

  • Product colours and packaging may vary slightly depending on your device or production updates.

  • All products are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payments

  • All prices displayed are in the applicable currency shown on the website.

  • Prices are subject to change without prior notice.

  • Payment must be completed before an order is processed.

  • We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or payment issues.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Accept or reject any order.

  • Limit purchase quantities.

  • Cancel orders due to stock unavailability, payment issues, pricing errors, or suspected fraudulent activity.

If payment has already been received for a cancelled order, a full refund will be issued.

6. Shipping and Delivery

Shipping times provided are estimates only.

Rafah Couture is not responsible for delays caused by:

  • Courier companies

  • Customs clearance

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Other circumstances beyond our reasonable control

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns, refunds, cancellations, and exchanges are governed by our Return, Cancellation & Refund Policy.

Please review that policy before placing your order.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Graphics

  • Videos

  • Product descriptions

  • Website design

  • Text

  • Trademarks

is the property of Rafah Couture or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Upload malicious software or harmful code.

  • Use automated systems to access or scrape website content.

  • Impersonate another person or provide false information.

10. Limitation of Liability

To the fullest extent permitted by law, Rafah Couture shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the website.

  • Product misuse.

  • Delivery delays.

  • Technical interruptions.

  • Loss of profits, revenue, or data.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

All products are sold "as available" and "as is."

While we make every effort to accurately describe our fragrances, individual scent preferences and perceptions may vary.

We do not guarantee that the website will operate without interruption or be free from technical errors.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Rafah Couture is not responsible for the content, privacy practices, or services offered by third-party websites.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Rafah Couture operates, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be published on this page with a revised Effective Date. Continued use of the website following any changes constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Rafah Couture Customer Support

Email: support@rafahcouture.com

We aim to respond to all enquiries within 24–48 business hours.